Legal
Privacy policy
VenusPay Limited (“VenusPay”, “we”) respects and values the privacy of every user. This Privacy Policy explains how we handle your personal data under the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
Last updated: 1 June 2026 · Effective: 1 June 2026
1. Data we collect
- (a) Merchant registration: company name, business registration number, directors’ identity documents, bank account details
- (b) Transaction data: amount, time, payment method, terminal ID
- (c) Technical data: terminal IP address, device identifiers, browser type
2. Purposes
- (a) Account approval, KYC and anti-money-laundering checks
- (b) Providing VenusPay acquiring and settlement services
- (c) Risk assessment and fraud detection
- (d) Complying with the HKMA, Inland Revenue Department and other regulators
- (e) Improving products and customer service
4. Protection
AES-256 encryption, PCI-DSS Level 1. Multi-layer access control, penetration testing and staff confidentiality agreements. Card numbers are tokenised and never stored in plaintext.
5. Retention
Seven years after the contract ends, in line with the Anti-Money Laundering and Counter-Terrorist Financing Ordinance. Thereafter the data is securely deleted or anonymised.
6. Your rights
You may: (a) access your personal data; (b) request correction; (c) request deletion; (d) withdraw consent. Write to privacy@venuspay.com.hk.